"Hi Nick, I wanted to give you some feedback regarding our latest order of spindle liners and coolant collector for our new lathe purchase. Our new lathe purchase came together very quickly and your staff responded with what we needed in great form! We asked for our coolant collector to be top priority and we received it 2 days sooner than promised, which allowed us to get the machine up and running as seamlessly as possible. The balance of our order arrived precisely on time as promised! Thank you to you and your staff for all the efforts in getting your great products to us as needed. Happy New Year! "
Dan Hansen | General Manager | Superior Metal Products, Inc.
"Hi Josh, Please order the attached PO 17456 for a JF Berns spindle liner quoted on #QJMJ-12828. It can ship UPS ground collect. Thank you for the outstanding service. Any questions please contact me. Thank you"
Dave / YHM CO. INC.
PS: I will never buy a urethane liner again!
"Thanks Chad. Someone brought the Drawtube to me this morning. I checked both threads (Perfect!) and began reassembly. The machine should be back online soon. JF Berns is the best!"
Wayne Brown / Compaero Inc.
Thank you for your quick response I really appreciate it. We are currently looking at budgetary items and if we decide to go with the Bar Champ, it will be decided in 3-6 months. Just an FYI... we purchase bar liners from you for our DMG/ MORI NLX2500, and we are very pleased with the quality and recommend your product to other people in the industry.
Dan Hansen, General Manager - Superior Metal Products, Inc.
manufacturer of our lathe recommended JF Berns liners and said they were the
only way to go. We ordered a liner system and it arrived in almost half
the quoted lead time. Craftsmanship is excellent and far exceeds any other
liners we have used. We would not hesitate to tool up any of our turning
centers with their products."
Wagner - ZRTS, Noblesville,
Thank you for getting back with me so quickly. Your customer
service is #1!"
Thank you for your help in this,
Jodi - Municipal Tool
and Joe, I
visited our client yesterday to look at the spindle extension. I just
wanted to thank you for the super job and time delivery for this project. It
all looks perfect and I will be installing it next week."
Barone - Master
CNC Service Engineer
"Heather, you really are FANTASTIC! Thanks.
Mike DiMarino - President
You are the bestest! Thanks"
Adrienne Toomey - Inside Sales Coordinator
customer service (Nick) and engineering (Matt) could not have been better in
assisting me with my last two customer orders. I look forward to working with
JF Berns on spindle liner orders in the future."
Jim Brehm - Sales
Sussex Tool & Supply
"Hi Jack,Thanks for the email.I have requested a PO from my purchaser for two spindle liners that Nick quoted me.We’re going to try them out and see if they are up to our expectations.If everything is good, we’d buy for the rest of our diameters. I’ll keep you posted."
Received our new draw tube yesterday…fit like a glove We could not ask for
better support and service that we have had from JF Berns. Thanks!"
Brian Lusk - Machinist
2 Control Technologies
"Thank you to you and the JF Berns team for a most
thorough and fascinating tour on Friday! We truly appreciated the time and care
you took to describe the various processes involved in design and manufacturing
at JF Berns. The students have commented to me that they left having a new
perspective on the industry and all the opportunities that are there for them. I
hope you will forward this to everyone who was so kind to be part of the tour.
I was not able to get everyone's card and do not want to leave anyone out. With
Sue H. Dolan - Cooperative Education Coordinator
Mechanical and Electro-Mechanical Engineering Technologies
All the products I have purchased from JF Berns have been the best. In my past
, I bought quite a few of your Liners. Now that I have changed shops, there is
a lot of growth potential for more Liner purchases."
"I needed a part number to order for replacement O-rings for my spindle liners that goes on my Mori NTX1000. Heather got right back with me within the hour and took care of it. She was very helpful, thank you! I will only use JF Berns Spindle Liners."
you!!!! This order was slightly hectic with several parties involved which is
often results in miscommunications. I appreciated all of your help, my dear!!!!"
"I have had the pleasure of dealing with the JF Berns Company for over 30 years
now... For the first decade as a customer and for the last two decades as a supplier. Joe
Berns is one of my favorite family businesses in the entire Midwest...Their
professionalism and integrity are Beyond reproach, and they are nothing but a
sheer pleasure to deal with.I would hire highly recommended JF Berns as a
strategic manufacturing partner to any company."
have a 1.2500 Spindle Liner that you made for us 2 years or so ago, and it
works great, we just need a duplicate for another machine”.
guys have been great, providing super tubes in a timely manner. Have a
Mike Kupstas - Applications
just wanted to thank JF Berns (as a whole) and Rob Elmlinger. I have dealt with
JF Berns multiple times over the years. You guys always pull me out of
the fire and get me back running. All any of us have is our service to offer
people and you guys are great at it!!! Thanks!!!"
Atkinson International Inc.
love the Bar Champs. We use them every day to chamfer heat treated steel
Ladky - Assistant Plant Manager
Rolled Threads Unlimited, LLC
Berns is a great company to work with & with their continuing commitment to
quality & communication, you simply can't go wrong! A highly recommended
group of people to do business with."
Bar Support, go ahead and use me for a reference. We are happy with our
Imperial Punch & Manufacturing, Inc
"I have been using JF Berns Liners for years. Great Service and Great Products....Keep it up!!!"
"We will only buy JF Berns Spindle Liners. We tried plastic liners but they peel, melt and stick."
"The Chamfer Machine is working like a Champ! We would like to order another one for our Connecticut location."
Jim Doolittle Jr.
Accro Met Inc.
"We have Been using JF Berns products for years, Quality Products that last!"
Okuma, USA / Okuma, Australia
"No problem man! Let me know what you come up with for some numbers. I’ve read very good reviews and heard good things about your liners so I’m excited to try and get some in here!"
Zachary P. Lathe
Dept. Team Lead Burger & Brown Engineering, Inc
"Thanks Nick for the quick response and detail. I need to get the ball rolling in this location. As you might expect, Eaton is huge which, unfortunately limits speed and flexibility. Appreciated!"
Eaton’s Industrial Sector
I wanted to reach out and thank everyone at JF Berns for once again exceeding
expectations! We received the liner (from this PO) yesterday, which was even
earlier than promised, and we have it in the machine running parts today!
Please pass along to everyone involved that we at Superior Metal Products truly
appreciate all of your efforts. Have a great rest of your week. "
Manager | Superior Metal Products, Inc.